Payment Policy
Last Updated: August 10, 2026
At Bazano, we aim to keep the payment process simple and clear for our customers. This Payment Policy explains the payment method we accept, when payment is taken, and how payment-related issues are handled.
Accepted Payment Method
Bazano currently accepts payments through PayPal.
Customers can complete their purchase using the payment options available through PayPal at checkout.
Payment Processing
Payment must be successfully completed before an order can be processed and prepared for dispatch.
When you place an order, PayPal processes the payment according to its own payment and security procedures. Bazano does not directly handle or store your complete PayPal payment credentials.
Payment Confirmation
After a successful payment and order placement, you should receive an order confirmation containing the relevant order details.
If you do not receive an order confirmation after completing payment, please contact Bazano so we can check whether your order was successfully received.
Payment Issues
If your payment is declined, unsuccessful, cancelled, or otherwise unable to be completed, your order may not be processed until a successful payment is received.
If you experience an issue while making a payment through PayPal, please first check your PayPal account or payment method. You may also contact Bazano if you need assistance confirming the status of your order.
Refund Payments
Approved refunds are processed according to our Returns & Refund Policy.
Refunds are issued through the applicable original payment method. Since Bazano uses PayPal for payments, the time required for a refunded amount to appear in your account may depend on PayPal’s processing procedures.
For information about return eligibility, refund processing times, and delayed refunds, please refer to our Returns & Refund Policy.
Order Cancellation
If you need to cancel an order, please contact Bazano within 1 day of placing your order.
Cancellation requests should be made as soon as possible because an order may enter processing or be dispatched after it has been placed. Once an order has entered processing or has already been dispatched, cancellation may no longer be possible.
If an eligible cancellation is successfully processed, any applicable refund will be handled according to our refund procedures.
Contact Us
If you have questions about a payment, order confirmation, cancellation, or refund, please contact Bazano using the information below:
Business: Bazano
Email: support@bazano.shop
Chat Support: Available 24/7
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT+1)
Business Address: 28 Montrose Cres, Hamilton ML3 6LG, United Kingdom