Privacy Policy
Last Updated: August 10, 2026
At Bazano, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit or purchase from our website, how we use that information, how it may be shared, and the choices available to you.
Information We Collect
When you place an order, contact us, or use our website, we may collect information that is necessary to provide our services.
This may include your name, billing and delivery address, email address, telephone number, order details, and information you provide when contacting our support team.
We may also collect technical information related to your use of our website, such as your IP address, browser type, device information, and website activity. This information may help us maintain website functionality, security, and improve the user experience.
How We Use Your Information
Bazano may use the information we collect to:
- Process and fulfil your orders
- Arrange delivery of your purchases
- Provide customer support
- Respond to questions, requests, and return or refund enquiries
- Process cancellations and refunds
- Communicate with you about your order
- Maintain and improve our website
- Prevent fraud, misuse, and unauthorised activity
- Meet applicable legal and regulatory requirements
We only use personal information where there is a legitimate reason to do so, such as fulfilling an order, providing a requested service, complying with legal obligations, or operating and protecting our website.
Payment Information
Payments on Bazano are processed through PayPal.
Bazano does not need to directly store your complete PayPal payment credentials in order to process your purchase. Payment information is handled through PayPal according to its own privacy and security practices.For questions about how PayPal handles payment information, customers should also review PayPal’s applicable privacy information.
Sharing Information With Service Providers
Bazano may share necessary information with service providers when this is required to provide our services.For example, information may be shared with delivery providers such as Evri when necessary to deliver your order.
We may also use service providers that assist with website operation, payment processing, customer support, security, or other services required to operate our business.
We do not sell your personal information to third parties.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to help the website function properly, remember certain preferences, understand website usage, and improve the browsing experience.Some cookies may be necessary for website functionality, while others may be used for analytics or other website features.You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Order and Customer Communications
If you place an order with Bazano, we may use the contact information you provide to communicate with you about your order, including order confirmation, delivery information, return or refund matters, and other service-related communications.
If you contact our support team, we may retain relevant communication and information so that we can respond to your request and maintain an appropriate record of customer service interactions.
Data Security
Bazano takes reasonable steps to protect personal information against unauthorised access, misuse, loss, or disclosure.However, no method of transmitting or storing information online can be guaranteed to be completely secure. Customers should therefore understand that internet-based communication always carries some level of security risk.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, handling returns and refunds, maintaining business records, resolving disputes, and meeting applicable legal or accounting requirements.
When information is no longer required, it may be securely deleted or otherwise handled in accordance with applicable requirements.
Your Privacy Choices
Depending on applicable law, you may have rights relating to the personal information we hold about you. These may include requesting access to your personal information, asking for inaccurate information to be corrected, or requesting deletion where applicable.
If you would like to make a privacy-related request, please contact Bazano using the contact information below. We may need to verify your identity before completing certain requests.
Children’s Privacy
Bazano’s website is not intended to knowingly collect personal information from children without appropriate legal consent.
|If you believe that a child has provided personal information to us without the required consent, please contact us so we can review the matter and take appropriate action where required.
Changes to This Privacy Policy
Bazano may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable legal requirements.
When we make changes, the updated version will be posted on this page with a revised Last Updated date.
Contact Us
If you have questions about this Privacy Policy, your personal information, or how your information is handled, please contact us:
Business: Bazano
Email: support@bazano.shop
Chat Support: Available 24/7
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT+1)
Business Address: 28 Montrose Cres, Hamilton ML3 6LG, United Kingdom